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Hard Drive Recovery Services
For Crashed Hard Drives

Drive SaversLost data can be expensive if you didn't back up before the drive crashed, one of the reasons we refer folks to Digital Fortress, but the time comes for all of us eventually when a hard drive crashes, and it wasn't backed up. Let PC & MacAnswers help you recover that data for you. If your drive is physically still functioning then usually your data can be recovered locally by us, but if you have a drive that has totally stopped working, we've partnered with Driver Savers to save your important data.

Mention Code

Recovery costs will vary depending on size of hard drive and difficulty of retrieval, but by using our service you can save hundreds of dollars over the cost of retrieval compared to calling direct, because we get a discount from them and then pass the discount on to you. Recovery is not cheap, so be prepared to spend up to a $1,000 or more, depending upon the size of the hard drive and complexity of the recovery. Talk with a Driver Savers technician on the phone at 1-800-440-1904 to find out more, obtain an estimate for recovery costs, and to get a Job Number if you decide to proceed. Be sure to mention DS Code #10629 if you want to save $$.

Save $200 or More

We can help you SAVE $200 plus 10% off recovery fees!

If you provide Drive Savers with the Drive Savers Discount Code #10629, they will immediately waive the $200 fee to check out your drive, and knock another 10% off the final bill. If they can't recover any data, there would be no charge. They offer three tiers of recovery, each more expensive. The least expensive takes 5-7 days to recover. The next level takes 2-3 days for recovery, and the highest level is 24 hour / 7 day a week service for that really urgent, system critical, your business is toast if you don't recover it type of situation.

But if you don't use the Drive Savers Discount Code, there is a $200 minimum charge for looking at your drive, whether data is recovered from it or not. So use the code and save some serious bucks off your bill.

Recovery Tips

Lost data? Your next steps are critical! To avoid permanent data loss, follow these important guidelines:

  • If your drive is making clicking, grinding or whirring sounds, shut down your computer immediately. These sounds could be the read/write heads hitting or scraping the platters. Severe or complete data loss could result.

  • Unplug the power to the computer before removing the hard drive and handle the drive carefully. Hard drives are extremely sensitive to static electricity and physical jarring or jolts.

  • If your data is critical, make sure you choose a reputable recovery firm that can properly recover data from physically damaged drives. Even the simplest recovery attempts on a physically damaged drive could render your data unrecoverable.

Choosing the Right Data Recovery Firm

With more and more companies offering data recovery services, it is becoming harder to distinguish the experienced from the unqualified.

Not all data recovery companies are created equal. Data can be damaged or lost if continued recovery attempts are made—the first attempt is always the best attempt.

Did you know that creating a directory listing of your data could ruin your last and best chance at data recovery? Or, that running utilities software could destroy your data completely by either overwriting existing files or creating media damage?

Before trusting your critical data to any recovery company, make sure they can answer YES to all of these questions:

  • Are they authorized and recommended by the manufacturer of the drive to perform a recovery without voiding the original warranty?

  • Have their engineers been trained and certified by leading encryption providers to perform file-level and full-disk encryption on multi-terabyte drives?

  • Do they have a Class 100 cleanroom on-site?

  • Do they have a certified network security system in place that protects the environment from core to perimeter to keep your data safe?

  • Is their estimate firm and all-inclusive? Are all parts and cleanroom fees included?

  • Do they have the expertise to properly diagnose and rectify hardware failures, firmware failures, user errors, software corruption, viruses or any other cause of data loss?